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Job Description
Service Porter
As a service porter, you can expect:
- Interacting with customers, assisting them with their needs, and ensuring they have a positive experience.
- Assisting service advisors with customers, such as beginning the check-in process, quick checks in the service drive (checking/adjusting tire pressure, performing lug nut re-torque, or changing wiper blades), and more.
- Moving vehicles after check-in from the service drive to the parking lot.
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Assisting service advisor tasks such as pulling up customer vehicles at check-in/check-out, completing rental paperwork, relaying information between advisors and technicians, etc.
- Providing support to other departments, such as running parts or assisting with shuttle services.
- Any other tasks requested of the service manager or fixed ops director to help the service department run smoothly
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Excellent customer service skills: Porters must have a positive attitude and be comfortable greeting customers, retrieving vehicles, and providing support for a positive experience.
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Comfortable with physical activity: The role requires being on your feet, occasionally working outdoors in various weather conditions (heat, snow, rain), and moving quickly. Moving customer vehicles from the service drive to stalls and parking lot or from service lot to customer pick up area, ensuring efficient service flow.
Benefits For Luther Employees
Our health care packages include much more than dental and vision. We want to provide you with the confidence you need to excel as a member of our team with well-rounded and competitive health care benefits for you and your family.
Setting yourself up for success means being financially secure and confidently planning out the steps for your future. At Luther, we want to provide you and your family with confidence through our family-owned and operated business with long-term job security.
At Luther, we want you to reach your own personal career goals, and we're dedicated to helping you grow and achieve those goals. Our career development benefits help you learn new skills, gain ongoing certifications, and move upwards in our organization.
Employee Reviews
Want to know what it’s really like to work at Luther Automotive? Don’t just take our word that you’ll love being a part of our team—check out what current and past employees have to say about their time with Luther.