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Job Description
Description of the role:
Luther Collision and Glass is currently seeking a highly motivated and customer-focused individual to join our team as an Auto Glass - CSR. As a Customer Service Representative, you will play a vital role in providing exceptional service to our customers and ensuring their satisfaction with our auto glass services.
$45k-$60K/year
Responsibilities:
- Assist customers with scheduling appointments for auto glass repair or replacement.
- Respond to customer inquiries and provide accurate information about our services.
- Collaborate with the auto glass technicians to ensure timely completion of repairs or installations.
- Maintain detailed records of customer interactions and transactions.
- Resolve customer complaints or issues in a professional and timely manner.
Requirements:
- Prior experience in an auto glass customer service role is preferred.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational abilities.
- Ability to work in a fast-paced and dynamic environment.
- Proficiency in using computer systems and software.
- Valid driver's license.
Benefits:
- Competitive compensation package.
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- HSA/Flex Spending.
- Pet Insurance.
- Employee Discounts
- Paid time off and holidays.
- Career development and growth opportunities within the company.
About the Company:
Luther Collision and Glass is a reputable and established automotive services company located in Plymouth, Minnesota. We are committed to providing top-quality auto glass repair and replacement services to our customers. With a focus on customer satisfaction and a team-oriented work environment, we strive to exceed expectations and deliver outstanding results.
Benefits For Luther Employees
Our health care packages include much more than dental and vision. We want to provide you with the confidence you need to excel as a member of our team with well-rounded and competitive health care benefits for you and your family.
Setting yourself up for success means being financially secure and confidently planning out the steps for your future. At Luther, we want to provide you and your family with confidence through our family-owned and operated business with long-term job security.
At Luther, we want you to reach your own personal career goals, and we're dedicated to helping you grow and achieve those goals. Our career development benefits help you learn new skills, gain ongoing certifications, and move upwards in our organization.
Employee Reviews
Want to know what it’s really like to work at Luther Automotive? Don’t just take our word that you’ll love being a part of our team—check out what current and past employees have to say about their time with Luther.