Auto Glass - CSR

Full Time hourly
Luther Automotive Services
Plymouth, MN

Description of the role:

Luther Collision and Glass is currently seeking a highly motivated and customer-focused individual to join our team as an Auto Glass - CSR. As a Customer Service Representative, you will play a vital role in providing exceptional service to our customers and ensuring their satisfaction with our auto glass services.

$45k-$60K/year

Responsibilities:

  • Assist customers with scheduling appointments for auto glass repair or replacement.
  • Respond to customer inquiries and provide accurate information about our services.
  • Collaborate with the auto glass technicians to ensure timely completion of repairs or installations.
  • Maintain detailed records of customer interactions and transactions.
  • Resolve customer complaints or issues in a professional and timely manner.

Requirements:

  • Prior experience in an auto glass customer service role is preferred.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and organizational abilities.
  • Ability to work in a fast-paced and dynamic environment.
  • Proficiency in using computer systems and software.
  • Valid driver's license.

Benefits:

  • Competitive compensation package.
  • Comprehensive health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • HSA/Flex Spending.
  • Pet Insurance.
  • Employee Discounts
  • Paid time off and holidays.
  • Career development and growth opportunities within the company.

About the Company:

Luther Collision and Glass is a reputable and established automotive services company located in Plymouth, Minnesota. We are committed to providing top-quality auto glass repair and replacement services to our customers. With a focus on customer satisfaction and a team-oriented work environment, we strive to exceed expectations and deliver outstanding results.

 

 

 

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