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Job Description
CRM Sales Specialist
Location: Corporate Office (Travel Required)
Type: Full-Time
Pay: $50,000 - $75,000
We’re looking for a CRM Sales Specialist to support and drive CRM performance across our dealerships. In this role, you’ll monitor usage trends, identify performance gaps, and provide strategic, actionable guidance to help sales and BDC teams turn more leads into car deals. You’ll work closely with store leadership to coach better CRM habits, ensure process adherence, and share insights that improve sales results.
Key Responsibilities
- Monitor CRM usage and lead response trends across the group
- Deliver insights and reports to dealership leaders to improve accountability and performance
- Provide CRM coaching and best practice guidance to sales and BDC teams
- Support CRM escalations and drive consistency across stores
- Collaborate with vendors and internal teams on system enhancements
Qualifications
- 2+ years of automotive CRM or digital retail experience
- Strong understanding of dealership sales processes and lead management
- Excellent communication and coaching skills
- Experience with automotive CRMs preferred
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records and verification of social security number.
Benefits For Luther Employees
Our health care packages include much more than dental and vision. We want to provide you with the confidence you need to excel as a member of our team with well-rounded and competitive health care benefits for you and your family.
Setting yourself up for success means being financially secure and confidently planning out the steps for your future. At Luther, we want to provide you and your family with confidence through our family-owned and operated business with long-term job security.
At Luther, we want you to reach your own personal career goals, and we're dedicated to helping you grow and achieve those goals. Our career development benefits help you learn new skills, gain ongoing certifications, and move upwards in our organization.
Employee Reviews
Want to know what it’s really like to work at Luther Automotive? Don’t just take our word that you’ll love being a part of our team—check out what current and past employees have to say about their time with Luther.